YES! WaitListings works alongside all EMR/EHR systems. It simply tracks anybody that is waiting. You can keep it open in a browser window just like your scheduling system.

ABSOLUTELY! WaitListings offers 2FA authentication, 256-bit SSL encryption, and because it’s not tied to any medical records, the only data stored is a patient name and phone number.

WaitListings offers several plans to meet your needs. If you outgrow your plan, just let us know—we’ll help you scale with ease.

WaitListings keeps a digital waitlist of patients that would like to be seen sooner, for any type of service you offer. Simply add them to the waitlist, when a patient calls to cancel an appointment simply tell WaitListings the date, time, and type of appointment you would like to fill and the system goes to work. Waitlistings will automatically sort the list of patients waiting for that specific type of appointment by urgency, priority, and then date/time added to the list. Once sorted, the system will send text messages one at a time offering the available appointment. Once the appointment is accepted, you will be notified of who accepted it and the system will stop sending messages.

Great question!
With WaitListings, most practices find they can quickly fill cancellations with waiting patients and avoid losing revenue. Of course, how often those openings get filled depends on factors like the size of your waitlist and how much response time you give patients — so while we can’t guarantee every slot will be taken, the odds are strongly in your favor.
Ultimately, whether you continue charging for no-shows is a decision each practice makes for itself. Some find they can fill enough cancellations that a fee is no longer necessary, while others keep a fee in place as an added safeguard. Our goal is to give you the flexibility to choose the approach that best fits your patients and your practice.